When Robyn Felt That She Had Come to a Dead-End

question 44

Multiple Choice

When Robyn felt that she had come to a dead-end in her job, she became disillusioned. She lost her enthusiasm, and this was noticed by her clients and coworkers alike. She tried many tactics for regaining confidence, but none of them worked until Dan reminded her that sometimes two heads are better than one. Robyn began cooperating and engaging much more actively with Dan and her other colleagues, rather than working issues out on her own. Her confidence returned, and she felt she was a better communicator. This scenario reminds us above all that good communicators

• A) build public awareness.
• B) work well in teams.
• C) make good leaders.
• D) enhance customer satisfaction.

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Definitions:

Cup

A small, open container used for drinking, typically with a handle and made of a hard material.

Metric Equivalent

A system of measurement that provides conversions between the metric system units and other measurement units.

Liters

A metric unit of volume equal to 1,000 cubic centimeters or approximately 0.26 U.S. gallons.

Coffee

A beverage made from roasted and ground beans of the Coffea plant, widely consumed globally for its stimulating effect due to caffeine content.