By the End of Her Second Week at Work, Amanda

question 24

Multiple Choice

By the end of her second week at work, Amanda realizes that her coworkers are much friendlier than in her previous job. This is an example of which concept?

• A) uncertainty management
• B) information seeking
• C) crossing organizational boundaries
• D) differences between experiences and expectations

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Definitions:

Preexisting Hostility

Hostility or aggression that exists before a particular event or situation; refers to antagonistic attitudes or feelings that are not caused by recent or current events.

Initial Frustration

The initial emotional response of annoyance or anger when confronted with obstacles or challenges that impede progress toward a goal.

Cognitive Neoassociationism

A theory in psychology that explains how thoughts and emotions are interconnected, suggesting that one can indirectly evoke the other.

Aggression Model

A theoretical framework explaining the factors that lead to aggressive behavior in individuals.