Which of the Following Is an Effective Way to Write

question 38

Multiple Choice

Which of the following is an effective way to write a negative message that focuses on the reader's needs rather than on the organization's needs?

• A) Explain clearly that the reader is at fault and that the bad news is a natural consequence of the reader's fault.
• B) Avoid accusing the reader of wrongdoing and focus on the positives whenever possible.
• C) Clearly explain how granting the reader's request would harm your organization.
• D) State that you do not like to convey bad news, but that you have to do so in this situation.

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Definitions:

Balance Sheet

A financial statement that provides an overview of a company's assets, liabilities, and shareholders' equity at a specific point in time.

Income Statement

A financial document that shows a company's revenues and expenses over a specific period, illustrating profitability.

Working Capital Ratio

The amount of current assets that would remain if all a company’s current liabilities were paid immediately; total current assets / total current liabilities.

Balance Sheet

A financial statement that shows a company's assets, liabilities, and shareholders' equity at a specific point in time.