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After nine months of getting the run-around by officials at United Airlines for breaking his guitar,Dave Carroll used technology successfully to retaliate.
Negative Emotionality
A personality trait that involves the experience of negative emotions more frequently and intensely than what is considered average.
Regulate Emotions
The process of recognizing, understanding, and managing one's feelings and emotional responses.
Vulnerability-Stress Model
A psychological theory suggesting that psychopathology results from the interaction between an individual's vulnerability (biological, psychological, or genetic) and stressful life events.
Individual Vulnerability
The specific characteristics or factors that make an individual more susceptible to developing a disorder or disease.
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