Which Statement Best Describes W

question 3

Multiple Choice

Which statement best describes W. Edwards Deming's beliefs about quality?

• A) Focusing on the process of quality is more important than focusing on the product.
• B) Quality is defined by a company's slogan.
• C) Quality in production is defined by numerical quotas.
• D) Quality can be achieved by solving immediate problems as they arise.

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Definitions:

Pay Compression

A situation where there is only a small difference in pay between employees regardless of their skills, experience, or seniority.

Defined Contribution Plan

A retirement plan in which the amount of the employer's annual contribution is specified.

Workers' Compensation Insurance Program

A mandatory insurance program that provides benefits to employees who suffer job-related injuries or illnesses, covering medical care, wage replacement, and rehabilitation.

Pension Plan

A retirement plan that requires an employer to make contributions into a pool of funds set aside for a worker's future benefit. The fund is invested on the employee's behalf, and the earnings on the investments generate income to the worker upon retirement.