Patient Family Advisors (PFAs) Are Specially Trained Former Patients And/or

question 12

Multiple Choice

Patient Family Advisors (PFAs) are specially trained former patients and/or family members who can partner with hospital leadership and counsel hospital leaders on subjects such as equipment, supplies, electronic health records, signage, policies and educational materials to name few. There are core competencies for PFAs, including:

• A) Establishing Partnerships, Constructive Collaboration, and Solution-Focused
• B) Open Dialogue, Critical Feedback, and Sharing Stories
• C) Representative Voice and Teachable Spirit
• D) A & C

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Definitions:

Psychoanalysis

A therapeutic approach founded by Sigmund Freud that explores unconscious motives and conflicts as they influence personality and behavior.

Systematic Fashion

Refers to doing things in a methodical, organized way, typically to achieve efficiency and to ensure that no steps are missed.

Sample Size

The number of individuals or observations included in a study, which can affect the reliability and validity of the research findings.

Temper Tantrums

Emotional outbursts, often observed in children, that are characterized by yelling, crying, and aggressive or defiant behavior.