Maintaining a Genuine Open-Door Policy Is Easier for a First-Line

question 1

Multiple Choice

Maintaining a genuine open-door policy is easier for a first-line manager than for a higher-level manager because:

• A) The first-line manager has human resources to call upon for difficult questions.
• B) The higher-level manager must remain aware of the risk of undermining managers who are lower in the chain of command.
• C) The first-line manager can control the issue of who does or does not access the "open door."
• D) The first-line manager always has more time available for employee contacts than does the higher-level manager.