The Department of Health and Human Services Has a WEB

question 12

Multiple Choice

The Department of Health and Human Services has a WEB site that allows consumers to:

• A) Check the price of outpatient procedures a various medical facilities
• B) Check the outcomes of physicians across specialties
• C) Compare hospitals on multiple measures of performance, surgical procedure, or specific medical condition.
• D) Seek health information to be able to be able to ask the doctor about a specific medical problem

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Definitions:

Content

The information and experiences that are directed towards an end-user or audience in various formats like text, video, and audio.

Language

A system of communication used by a particular community or country, consisting of written, spoken, or gestural symbols that are agreed upon by its users.

You-attitude

A communication style focusing on the audience's needs and interests, often used to foster positive relationships.

Goodwill

Goodwill refers to the favorable reputation and positive relationships an organization builds with its stakeholders, contributing to its competitive advantage and customer loyalty.