Examlex
Which of the following is NOT one of the norms relevant to prosocial behaviour?
Negative Message
A communication that conveys denial, refusal, or an unfavorable outcome to the receiver.
Sincere
The quality of being genuine, honest, and free from pretense or deceit in communication or actions.
Refusing Claims
The act of denying or disputing allegations, demands, or claims, often in legal or commercial contexts.
Requests For Adjustment
Inquiries or demands made by customers or clients seeking correction of a mistake, refund, or compensation.
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