________ Allows the Company to Discover Who Its Customers Are

question 142

Multiple Choice

________ allows the company to discover who its customers are, how they behave, and what they need or want. It also enables the company to respond appropriately, coherently, and quickly to different customer opportunities.

• A) Total quality management
• B) Network management
• C) Strategic management
• D) Marketing management
• E) Customer relationship management

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Definitions:

Correctly Imitate

The ability to accurately replicate the actions or behaviors of others, often a key component in learning and social interaction.

Inborn Readiness

The innate propensity or tendency of an organism to respond in a certain way to certain stimuli from the moment of birth.

Grammatical Rules

The guidelines that structure the use of language including syntax, morphology, and phonology.

Positive Reinforcement

involves the addition of a motivating/reward stimulus following a desired behavior, making it more likely the behavior will occur again.