Examlex
If a company actively tracks the performance of its suppliers, banks, and distributors, it is using what is called a
Safety Monitoring
The process of continuously observing and analyzing a system or environment to ensure that it remains free from danger or risk.
Right to Be Heard
This principle asserts that consumers have the right to voice complaints and concerns about a product or service and to have those concerns addressed promptly and fairly.
Public-policy Makers
Individuals or groups involved in the development of rules and regulations that guide the operation of a society and its economic activities.
Consumer Complaints
Feedback or grievances expressed by customers regarding dissatisfaction with a product or service, often addressed through customer service departments.
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