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________ recognize the emotional power of design and the importance to consumers of how things look and feel.
Q2: Winners is a master at convincing consumers
Q18: There are steps service firms can take
Q23: When the cell phone providers' offer "weekends
Q43: Texas Instruments builds a large plant to
Q61: The "best defense is a good offense"
Q74: In the product life cycle, growth is
Q83: _ do not survive (as a special
Q85: An alternate way to increase sales volume
Q93: An industry is a group of firms
Q111: Services have four distinctive characteristics, one of