Most Products Are Established at One of Four Performance Levels

question 74

Multiple Choice

Most products are established at one of four performance levels: low, average, high or superior. For example, mountain bikes come in a variety of sizes and physical attributes. When a consumer purchases a mountain bike costing $1000 she/he expects the bike to perform to specifications and to have a high ________ meeting the promised specifications.

• A) performance quality
• B) conformance quality
• C) reliability
• D) features
• E) durability

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Definitions:

Duty Of Care

Duty of care is a legal obligation to act with a certain level of attention, caution, and prudence to avoid harm to others or their properties.

Foreseeable Risks

Potential dangers or hazards that a reasonable person should be able to predict could occur under certain conditions.

Proximate Cause

Proximate cause is a legal concept referring to the primary cause of damage or injury, setting the limit of legal liability.

Foreseeability

A concept in tort law where certain harms should have been reasonably predicted or anticipated as a result of one's actions or omissions.