Services Differ as to Whether They Meet a Personal Need

question 44

Multiple Choice

Services differ as to whether they meet a personal need or a

• A) production need.
• B) quality need.
• C) functional need.
• D) customer need.
• E) business need.

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Definitions:

Behavior Modification

A therapeutic approach that seeks to change potentially self-destructive or unhealthy behaviors through reinforcement and punishment.

Biofeedback

A technique that teaches individuals to control bodily processes that are typically involuntary, through monitoring and feedback from electrodes.

Operant Conditioning

A method of learning that employs rewards and punishments for behavior, which was developed by B.F. Skinner to study behavior modification.

Biological Response

A physiological or biochemical reaction of an organism to a specific stimulus, including responses to environmental changes, stress, and diseases.