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The Most Important Determinant of Service Quality Is ________ Which

question 101

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The most important determinant of service quality is ________ which refers to the ability to perform the promised service dependably and accurately.


Definitions:

Profit-Maximizing Output

The level of production at which a company achieves the highest possible profit margin, given its costs and market demand.

Wage Rate

The amount of money paid to an employee per unit of time, which can be hourly, daily, or annually.

Total Product

The overall amount of products made by a company within a specific timeframe.

Marginal Product

The additional output produced by using one more unit of a variable input, holding other inputs constant.

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