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Services Vary as to Whether They Are Equipment-Based or People-Based

question 49

True/False

Services vary as to whether they are equipment-based or people-based.


Definitions:

Independent Coffee Shop

A locally owned and operated establishment that sells coffee and other related products, distinct from chain coffee shops.

Trendy Urban

Refers to something fashionable or in vogue within urban culture, often associated with modern, stylish lifestyles in city environments.

Relationship Marketing

A strategy designed to foster customer loyalty, interaction, and long-term engagement by offering value beyond the product itself.

Regular Customers

Individuals who frequently return to the same business, establishment, or service provider due to satisfaction, loyalty, or habit.

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