In Order to Better Compete, Arrow Electronics, a Global Provider

question 63

Multiple Choice

In order to better compete, Arrow Electronics, a global provider of products, services, and solutions to the electronic-component and computer-product industries has sought to strengthen its relationships with manufacturers. Which of the four ways cited in the text has Arrow embraced?

• A) fulfilled commitments by meeting volume targets
• B) gained insight by visiting manufacturers' plants and trade shows
• C) fed customer information back to manufacturers
• D) sought a clear agreement with manufacturers about expected functions
• E) identified and offered value-added services

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Definitions:

Selective Listening

The process of hearing and focusing on certain aspects of a message while ignoring others, which can lead to misunderstandings or biased interpretations.

Proxemics

The study of human use of space and the effects that population density has on behaviour, communication, and social interaction.

Space

A continuous area or expanse that is available or unoccupied; in a broader context, it can also refer to the physical universe beyond the earth's atmosphere.

Selective Listening

The practice of focusing on certain parts of a message or some messages while ignoring others, often based on biases, interest, or relevance.