Follow-Up and ________ Are Necessary If the Salesperson Wants to Ensure

question 98

Multiple Choice

Follow-up and ________ are necessary if the salesperson wants to ensure customer satisfaction and repeat business.

• A) follow-through
• B) contact
• C) billing
• D) maintenance
• E) servicing

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Definitions:

Trademark Law

The area of law that deals with the registration, protection, and enforcement of trademarks, which distinguish goods and services of one entity from those of others.

Distinctive Marks

Identifying traits or symbols that set something apart from others, often used in branding or for identification purposes.

Billing Programs

Software solutions designed to help professionals, especially in legal and service-oriented fields, accurately track time and expenses for invoicing clients.

Calendaring

The process of scheduling and managing dates for court appearances, deadlines, meetings, and other important events, especially in legal contexts.