Which of the Following Is True of Value Chain Analysis

question 36

Multiple Choice

Which of the following is true of value chain analysis in a service organization?

• A) Outbound logistics include receiving, storing, and disseminating inputs to the product.
• B) Inbound logistics include collecting, storing, and physically distributing the product to buyers.
• C) Value chain analysis has no direct application to service businesses.
• D) Most of the value in a service company is generated by the operations, marketing and sales, and service activities.

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Definitions:

Personality

The combination of characteristics or qualities that form an individual's distinctive character, influencing behaviors, thoughts, and emotions.

Genetic Inheritance

The process by which genes and traits are passed from parents to their offspring through reproduction.

Hans Eysenck

A prominent psychologist known for his work in the fields of personality and intelligence.

Albert Bandura

Albert Bandura is a psychologist known for his work on social learning theory, emphasizing the role of observational learning, self-efficacy, and reciprocal determinism in human behavior.