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An organization uses SAP financial management software to store accounting details and Microsoft CRM software to record customer transactions. Managers face problems when they have to make decisions based on both sets of data, as the data are stored on two different platforms. Such data are referred to as ________ data.
Classical Conditioning
Acquiring knowledge when an environmental stimulus is linked to one that naturally exists.
Imitation
The action of copying or mimicking the behaviors, movements, or sounds made by another individual.
Shaping
A method of gradually teaching a new behavior through the use of reinforcement until the target behavior is achieved.
Chaining
A method of teaching complex behaviors by breaking down the task into small steps and teaching each step within the sequence individually until the whole sequence is mastered.
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