The Question "Can You and Your Company Back Up Your

question 2

Multiple Choice

The question "Can you and your company back up your promises?" is addressing which component of trust?

• A) Competence or expertise
• B) Candor
• C) Customer orientation
• D) Dependability
• E) Compatibility

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Definitions:

Outsourcing

The practice of hiring external firms to handle work typically performed within a company, often to cut costs.

Personnel Department

The division within an organization responsible for managing human resources and staff-related issues, now more commonly referred to as Human Resources.

Human Resources Service Delivery

The manner in which human resources departments provide services to employees, including benefits administration, hiring, and training.

Health Care Organizations

Entities that provide medical or health services, either directly or through the provision of both health care and financing coverage for medical services.