Suppose Martin, a Laptop Computer Salesperson, Tells One of His

question 23

Multiple Choice

Suppose Martin, a laptop computer salesperson, tells one of his customers that his computers are as fast as lightning. Would Martin's comment be considered unethical?

• A) Yes, because the information is deceptive, no computer is fast as lightning.
• B) Yes, because he is clearly lying to his customer, an act that is illegal.
• C) No, because it is not reasonable to expect that his customer would take his comment literally.
• D) No, because it's okay to exaggerate a product's features and benefits when talking with customers.
• E) Yes, because he is misleading the customer.

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Definitions:

Change Rewards Received

Incentives or benefits provided to individuals or teams for successfully implementing or adapting to organizational changes.

Instrumentalities

Represents the perceived connection between performance and outcomes in the context of motivation and expectancy theory.

Performance-Contingent Basis

A compensation or reward system where the payout or reward level depends on the achievement of specific performance targets or metrics.

Expectancy Theory of Motivation

A psychological theory suggesting that an individual's motivation is influenced by their expectation of achieving desirable outcomes through their actions.