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________________Questions Are a Directive Form of Questioning That Asks the Customer

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Short Answer

________________questions are a directive form of questioning that asks the customer to choose from two (or more - multiple choice) options.


Definitions:

Goals And Standards

Refer to the objectives and benchmarks set by an organization or individual to gauge performance or progress.

Beneficial Effects

Positive outcomes or advantages that result from a specific action, intervention, or situation.

Political Behavior

Actions within an organization that are aimed at improving one's personal agenda or status, often at the expense of others.

Performance Appraisal

A systematic evaluation of an employee's job performance and productivity to understand their contributions and areas for improvement.

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