Salespeople Who Develop Expertise in Their Fields Are More Likely

question 15

True/False

Salespeople who develop expertise in their fields are more likely (than those who do not) to develop trust with their customers.

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Definitions:

Customer and Market Changes

Shifts in consumer preferences or market dynamics that can impact businesses, requiring adaptation to new trends, demands, or competitive landscapes.

Social and Political Pressures

Social and political pressures involve the influence exerted by societal norms, values, or political contexts on individuals or organizations, often impacting decision-making and actions.

Lewin's Basic Change Model

A model describing organizational change through three steps: unfreezing, changing, and refreezing.

Refreezing

The stage in the Lewin's change model where new behaviors or changes are consolidated and integrated into normal operations to ensure they are sustained.