Examlex
With the exception of cold calling, a salesperson should always know the contacts name before making the sales call.
Obsessive-Compulsive
Pertaining to a pattern of unwanted thoughts and fears (obsessions) that lead to repetitive behaviors (compulsions).
Human Laboratory Studies
Research conducted in a controlled lab setting with human participants to study various aspects of human behavior, physiology, and psychology.
Primary Advantage
The main or most significant benefit gained from a particular action, strategy, or situation.
Control
The power to influence or direct people's behavior or the course of events, or in an experimental context, the standard conditions used for comparison.
Q15: Buyer resistance to the progression of the
Q24: Sales ethics and trust are unrelated.
Q34: The approach to personal selling where the
Q75: Salespeople use testimonials to add credibility to
Q79: _ is an informal mode of listening
Q98: Which of the following is not one
Q102: A physical characteristic or quality of a
Q103: In 1912, Charles W. Hoyt wrote about
Q112: Buyers may raise objections because they are
Q118: _refers to the personal distance that individuals