When Handling Questions from a Buying Group, Salespeople Should Remember

question 63

Multiple Choice

When handling questions from a buying group, salespeople should remember ____.

• A) To ensure everyone has heard and understands the question before answering it
• B) To not try and bluff the group by trying to answer a question to which they do not know the answer
• C) To answer questions as directly as possible
• D) Speak primarily to the person identified as the decision maker
• E) a, b, and c are correct

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Definitions:

Average Variable Cost

The variable cost per unit of output, calculated by dividing total variable costs by the quantity of output.

Cost Of Production

The total expense incurred in manufacturing a product or providing a service, including raw materials, labor, and overhead costs.

Labor Hours

The number of hours worked by employees for the production of goods or services.

Machine Hours

A measure of production or work performed, calculated as the number of hours a machine is operated.