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When Selling to Groups, a Salesperson Should Only Make Eye

question 120

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When selling to groups, a salesperson should only make eye contact with the buyer or decision maker.


Definitions:

Expert Power

Power that comes from a person’s knowledge or skill in areas that are critical to the success of the firm.

Autocratic Leader

A leadership style characterized by individual control over all decisions with little input from group members.

Blacklist

A list of individuals, organizations, or entities that are denied or restricted access to certain privileges, services, or recognition due to specific reasons.

Groupthink

A psychological phenomenon that occurs within a group of people, when the desire for harmony or conformity results in an irrational or dysfunctional decision-making outcome.

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