Problems That Result in the Customer Severing the Relationship with the Seller

question 51

Multiple Choice

Problems that result in the customer severing the relationship with the seller may be avoided by:

• A) Always having the lowest price.
• B) Always delivering on time.
• C) Maintaining open, two-way communication.
• D) Involving Upper level management.
• E) Avoiding the customer.

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Definitions:

Mental Or Physical Ability

The capacity of an individual to perform tasks or jobs, either cognitive/intellectual or bodily functions.

National Origin

Refers to the country where a person was born, or more broadly, the country from which their ancestors came.

Diversity

The inclusion of individuals from a variety of backgrounds, perspectives, and abilities, valued for enhancing creativity and innovation in the workplace.

Competitive Advantage

The ability to outperform one’s competitors due to a core competency that is difficult to copy or imitate.