Examlex
Computer technology is helpful to salespeople, but only in that it can help them track their customers.
Conditions of Worth
Standards imposed by others and internalized that a person believes they must meet to be valued or accepted.
Expectancy Theory
A theory in psychology that proposes an individual's motivation is related to their expected outcomes of a behavior and the value they place on those outcomes.
External Locus of Control
A psychological concept suggesting that individuals believe external forces or circumstances primarily determine their life events and outcomes.
Situational
Related to or dependent on a particular set of circumstances or context.
Q3: When planning for a sales dialogue, the
Q13: When working in teams, it's important to
Q40: A salesperson saying that using his or
Q54: Strategies which focus on ensuring accounts receive
Q58: A rather harsh response that the prospect
Q73: Increase sales by the end of the
Q93: Jennifer, a salesperson for ABC Industrial Equipment,
Q139: _ refers to the use of customer
Q143: Which of the following is not one
Q184: One of the advantages of organizing the