Which of the Following Is the Best Method for Reducing

question 102

Multiple Choice

Which of the following is the best method for reducing customer complaints a salesperson can utilize?

• A) Manage customer expectations (e.g., don't over promise)
• B) Follow up daily or even hourly with the order fulfillment department
• C) Offer the customer discount at the first sign of trouble to
• D) Avoid contacting the customer until several weeks after the product is delivered
• E) Both b and c are correct

---

Definitions:

Successful Amendments

Changes or additions to a legal document or constitution that have been accepted and implemented.

Economic Equality

A principle aiming for balanced distribution of wealth and opportunities among all individuals in a society, reducing the gap between the rich and the poor.

Constitution

The fundamental principles and established precedents according to which a state or other organization is governed.

Amending

The process of making changes or additions to a document or statute, often requiring a specific procedure for legal and constitutional amendments.