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In Order to Avoid Damage to the Buyer-Seller Relationship, the Salesperson

question 85

True/False

In order to avoid damage to the buyer-seller relationship, the salesperson should blame other members of the selling organization for any problems which lead to a customer complaint.


Definitions:

Conflicting Principles

Circumstances where two or more fundamental rules or beliefs are at odds with each other, making a situation difficult to navigate.

Ethical Decision

A decision-making process that involves evaluating and choosing among alternatives in a manner consistent with ethical principles.

Ethical Pluralism

The belief that there are multiple ethical principles or values that can be equally correct and fundamental in assessing moral questions, rejecting the idea of one universal moral truth.

Indifference

A lack of concern, interest, or sympathy towards others or a particular issue.

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