Sandy, a Regional Sales Manager Wants to Develop and Implement

question 68

True/False

Sandy, a Regional Sales Manager wants to develop and implement a sales training program. Her first step in the sales training process should be to set training objectives.

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Definitions:

Spray Arms

Components of dishwashers designed to spray water and detergent onto dishes to clean them effectively.

Objection Into Reason

A sales technique where objections raised by a prospective buyer are turned into reasons why they should actually purchase the product or service.

Boomerang Method

The process of turning an objection into a reason to buy.

Paint Thinner

A solvent used to thin oil-based paints or clean up after their use, often composed of volatile organic compounds.