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What changes had the builders made to LeMessurier's design?
Front Office Orientation
Refers to a business approach focused on direct interaction with the customers, emphasizing customer service and satisfaction as key to success.
Chargeout Rates
The rates charged to clients for services, often reflecting labor, overheads, and a margin for profit, used by consultancy and service-based businesses.
Billable Hour
The amount of time spent on a specific client's project that can be charged to that client, commonly used in legal and consulting services.
Realisation Rate
The percentage of billable hours or the revenue earned out of the total available hours or potential revenue, often used to measure the efficiency and profitability of professional services.
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