In Addressing Change Over the Long Term, the Individual Supervisor

question 20

Multiple Choice

In addressing change over the long term, the individual supervisor must appreciate that:

• A) People generally want to change once they are told what to do.
• B) Resistance to change will never be completely eliminated.
• C) Higher management is more resistant to change then the rank-and-file.
• D) Perfect stability must be the goal.

---

Definitions:

Breakdown

A failure in communication or operations, where a system, relationship, or discussion ceases to function effectively.

Attending Behaviors

The actions or practices of being present and focused on the speaker during a conversation.

Coordinated Interaction

The process where parties in a negotiation or collaboration work together in a structured manner to achieve a common goal.

Putnam and Poole

Scholars known for their contributions to the study of organizational communication and theory.