In Utilizing Employee Teams, It Is Necessary for Those Assembling

question 1

Multiple Choice

In utilizing employee teams, it is necessary for those assembling and guiding a team to:

• A) Establish some means by which the team can communicate its recommendations on pay and benefits to management.
• B) Avoid allowing the team to deal with terms and conditions of employment.
• C) Maintain an open channel for receiving and addressing legitimate complaints that come up during team activity.
• D) Make certain that no employees known to be union advocates are invited onto the team.

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Definitions:

Coombs' Model

Coombs' Model, also known as the Situational Crisis Communication Theory (SCCT), is a framework used to outline the communication strategies that an organization should employ in response to a crisis in order to protect its reputation.

Company Reputation

The collective assessment by the public of a company's actions, ethics, and ability to deliver desired outcomes.

Crisis Recovery Stage

The phase in crisis management where an organization works to restore stability, rebuild reputation, and implement changes to prevent future crises.

Social Responsibility

The idea that businesses and individuals should act ethically and contribute positively to the welfare of society.