Several Members of Your Community Have Been Involved in a Plane

question 24

Multiple Choice

Several members of your community have been involved in a plane crash, and the hospital where you work is inundated with calls from the media. Your organization will be most effective at handling this crisis if your management team:

• A) Makes it clear that you will not respond to media inquiries until the crisis has passed.
• B) Tells only a few media professionals what is going on and lets them convey the news to the rest.
• C) Designates several people to speak on behalf of the organization.
• D) Has educated people within the organization about how to respond.

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Definitions:

Technologically Progressive

Characteristics of economies, firms, or industries that are consistently implementing and benefiting from new technologies, leading to increased efficiency and productivity.

Price Competition

A market situation where businesses attempt to attract customers by offering products or services at lower prices than their competitors.

Four-Firm Concentration Ratio

A measure that indicates the total market share controlled by the four largest firms in an industry, used to assess the degree of market concentration.

Indeterminate

A situation in which a clear outcome or result cannot be ascertained due to a lack of definitive information or multiple influencing factors.