In the Customer Value Hierarchy, Qualified "Handraisers" Who Have Identified

question 10

Multiple Choice

In the customer value hierarchy, qualified "handraisers" who have identified themselves as having an interest in your company are referred to as ______________.

• A)Prospects
• B)Advocates
• C)Clients
• D)Suspects

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Definitions:

Physiologically Satisfied

A state in which physical or biological needs are fulfilled, leading to a sense of contentment and well-being.

Safety Needs

In Maslow's hierarchy of needs, these are the second level of human needs, focusing on the security of the body, employment, resources, morality, the family, health, and property.

Individual Motivation

The internal and external factors that stimulate desire and energy in people to be continually interested and committed to a job, role, or subject.

Job Performance

The effectiveness with which job incumbents perform their tasks, duties, and responsibilities.