A B2B Tiredandtrue Best Practice of Increasing the Sales and Profitability

question 20

Multiple Choice

A B2B tiredandtrue best practice of increasing the sales and profitability of existing customers through offering additional quantities of product or service and tailoring the process to the specific needs of each customer is called _______.

• A)cross selling
• B)upselling
• C)customer loyalty
• D)customer advocacy

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Definitions:

Economic Reason

The underlying rationale or motive behind financial decisions or actions, often based on maximizing efficiency or profit.

Transactions Demand

The need to hold money for the purpose of conducting transactions in the short term.

Abrupt Price Drop

A rapid and significant decrease in the market price of a security or commodity.

Blanket Liens

A legal claim allowing a lender to seize nearly all of a borrower's assets if they default on a loan.