In This Phase of Listening, the Listener Gives Both Verbal

question 27

Multiple Choice

In this phase of listening, the listener gives both verbal and nonverbal indicators to the other person that he or she has received and processed the message. The listener also indicates agreement or disagreement to the other person.

• A) Hearing the words
• B) Attending to
• C) Interpreting
• D) Evaluating
• E) Responding to

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Definitions:

Situation

The set of all external conditions and influences affecting the performance or outcome of a process, event, or decision.

Previously Experienced

Having encountered, undergone, or lived through something in the past.

Déjà Vu

A sensation of having already experienced a current situation, often accompanied by a feeling of familiarity, eeriness, or strangeness.

Familiarity

The quality of being well-known or easily recognized, often through repeated exposure or experience.