Examlex
Once we have conducted research for a campaign, the next step is to identify ______.
Customer Equity Ratio
A metric that measures the total value of a company's customer relationships, estimating future revenue and profitability from its customer base.
CRM Program
A strategic approach that combines customer relationship management practices, policies, and technologies to manage and analyze customer interactions and data.
Calculating Value
The process of determining the worth or significance of an item, service, or action.
Customer Loyalty Measurement
Quantitative or qualitative assessment methods used to gauge the loyalty of a company's customer base, often through metrics like repeat purchases or satisfaction ratings.
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