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Which of the Following Is the Last Step in the TQM

question 30

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Which of the following is the last step in the TQM process?

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Definitions:

Broaden-And-Build Model

The broaden-and-build model is a psychological theory suggesting that positive emotions expand cognition and behavioral responses, thereby contributing to emotional well-being and personal growth.

Positive Emotion

Feelings that are generally enjoyable and result in a sense of satisfaction or happiness, such as joy, love, and gratitude.

Negative Emotion

Feelings or emotions that are unpleasant or undesirable, such as sadness, anger, fear, or jealousy.

Subjective Experiences

Personal, individual perceptions or feelings that may not be observable or measurable by others.

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