ERP Training Falls into Two Broad Categories, One of Which

question 115

Multiple Choice

ERP training falls into two broad categories, one of which is training on how to use the ERP application software.Which of the following activities is a part of this category?

• A) obtaining top-level management support
• B) steps for using the ERP applications to accomplish the activities in processes
• C) dealing with employee resistance to the new system
• D) preparing the organization for change

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Definitions:

Uncollectible Accounts

These are debts that cannot be collected by a business, typically due to the debtor's inability to pay.

Adjusting Entries

The journal entries that bring the accounts up to date at the end of the accounting period.

Credit Balance

A situation in a financial account where the total credits exceed the total debits, often indicating an amount owed to the account holder.

Allowance for Doubtful Accounts

A contra-asset account that reduces the total receivables on the balance sheet to reflect the amount expected not to be collected.