The Two Dimensions of Process Quality Are ________

question 48

Multiple Choice

The two dimensions of process quality are ________.

• A)efficiency and effectiveness
• B)performance and reliability
• C)conformance and durability
• D)perception and serviceability

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Definitions:

Aura of Authority

The perceived power or right of an individual or organization to lead and make decisions.

Public Notices

Official announcements or statements issued by the government or other authorities to inform the public about legal or official matters.

Separated

The state of being divided or kept apart from others, can apply to objects, people, or groups within a society.

Arduous Tasks

Activities or jobs that are extremely difficult, requiring a lot of effort and perseverance to complete.