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Which of the Following Is One of Kimmel's Three "Rs

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Which of the following is one of Kimmel's three "Rs" about video games?

Develop empathy and the ability to convey it in business communications.
Recognize the potential legal implications of future-oriented statements in bad-news communications.
Understand the impact of how bad news is received on employee morale and the importance of direct communication.
Understand the calculation and interpretation of profit margin and total asset turnover.

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