Richard Lets the Door Slam in Your Face

question 1

Multiple Choice

Richard lets the door slam in your face. You assume that Richard is rude, but in actuality he simply did not see you. You are guilty in this instance of what type of error?

• A) lack of empathy
• B) communication competence
• C) territoriality
• D) negativity bias

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Definitions:

Negative

A term used to describe values or balances that are less than zero, often used in financial contexts.

Accounting Profit

The difference between total revenue and total expenses when both are measured in accordance with generally accepted accounting principles.

Savings Account

A deposit account held at a financial institution that provides principal security and a modest interest rate.

Annual Interest

The amount of interest due over the course of a year on a loan, deposit, or investment, typically expressed as a percentage of the principal.