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An Online Feedback Form, Maintained by a Courier Service Company

question 24

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An online feedback form, maintained by a courier service company, asks customers with complaints to mark a number from 1 to 10 after interacting with customer care, with 1 denoting very dissatisfied, and 10 denoting extremely satisfied. What is this feedback called?


Definitions:

Sequencer File

A file or data structure used in programming PLCs (Programmable Logic Controllers) to manage a sequence of operations or instructions.

Shift Registers

Digital circuits that shift the data stored within them by one position either to the right or left when a control signal is applied.

Control Processes

Methods and procedures used to monitor, adjust, and manage the operation of systems or processes to achieve desired outcomes, emphasizing regulation and manipulation of variables.

Destination

The end point or target location to which data, signals, or physical items are directed in a system or process.

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