Max Works in a Factory That Produces Coffee Mugs

question 8

Multiple Choice

Max works in a factory that produces coffee mugs. During the weekend, Max attends a barbecue in his neighborhood. Friends at the barbecue ask about work, and Max tells them about the new mug he's assembling, but also about how tired he is from long hours he is working. This illustrates the importance of ___________.

• A) Company management should do the right thing by the public
• B) Public relations as a management function
• C) Conducting public relations as if the whole company depends on it
• D) Top managers are the only ones responsible for public relations

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Definitions:

Fundamental Attribution Error

The tendency to overemphasize dispositional explanations for behaviour at the expense of situational explanations.

Social Category

Groupings of individuals based on shared characteristics or social identity, such as race, gender, or age.

Situational Attribution

Situational attribution is the process of attributing an individual's behavior to external factors or circumstances rather than to their internal characteristics or dispositions.

Consensus Cues

Attribution cues that reflect how a person’s behaviour compares with that of others.