In What Circumstances Might a Queue for a Service Be

question 5

Multiple Choice

In what circumstances might a queue for a service be a good sign for an operation?

• A) A long queue at a supermarket checkout
• B) A long queue at an airport check-in terminal
• C) A long queue for the cloakroom at a theatre
• D) A long queue at a high street restaurant

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Definitions:

Physiological Consequences

The physical effects or outcomes that result from certain actions, behaviors, conditions, or interventions.

Constructive Conflict

Disagreements or disputes that lead to positive outcomes, such as problem-solving, innovation, or strengthened relationships.

Benefits

Various forms of non-wage compensation provided to employees in addition to their normal wages or salaries.

Costs

The expenditures or charges associated with obtaining, producing, maintaining, or using a product or service.