The Servicescape Is the Term Used to Describe ______________

question 1

Multiple Choice

The Servicescape is the term used to describe ______________?

• A) The ambience at the entrance to an operation
• B) The ambience at the exit from an operation
• C) The physical and psychological environment of the operation
• D) The signs and signals used to orient customers around an operation

---

Definitions:

Polarity

A property of having distinct and opposite ends or sides, often seen in molecules with uneven distribution of charges.

Third Energy Level

The third energy level in an atom is the third shell that surrounds the nucleus, where electrons can be found.

Protons

Positively charged particles found within atomic nuclei that, along with neutrons, define the atomic mass.

Electrons

Subatomic particles with a negative charge, orbiting the nucleus of an atom and involved in chemical bonds and electricity.