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Which of the Following Quality Characteristics Identified by Neely (2008)

question 10

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Which of the following quality characteristics identified by Neely (2008) refers to the ability of a product or service to absorb slight variations in conditions and still perform to specification?


Definitions:

Cingulotomy

A neurosurgical procedure aiming to treat mental disorders by interrupting pathways in the cingulum of the brain.

Obsessive-compulsive Disorder

A mental disorder characterized by repetitive, unwanted thoughts (obsessions) and irrational, excessive urges to do certain actions (compulsions).

Panic Disorder

An anxiety disorder in which a person experiences recurring, unpredictable episodes of overwhelming anxiety, fear, or terror.

Catatonic Schizophrenia

A subtype of schizophrenia characterized by abnormalities in motor behavior, which can range from physical immobility to excessive, purposeless activity.

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